Microsoft Teams brings chat, meetings, calls and files into one place. The real difference isn't the video call — it's that during the call, everyone can open the same document, edit it together and leave with decisions already written down. ECSG sets Teams up the right way, organizes it around how your company works and keeps it secure.
Teams is where the conversation, the meeting and the work itself happen side by side — so context never gets lost between apps.
One-on-one and group chats for fast questions — with files, reactions and @mentions.
Teams and channels for departments and projects, where conversations and files stay organized and searchable.
Scheduled from Outlook, with screen sharing, recording, transcripts and co-editing during the call.
Every channel has a Files tab, stored in SharePoint with version history and permissions.
Add Planner, Lists, Forms, Approvals or a website as tabs, right next to the conversation.
Join meetings, reply to chats and open files from a phone or tablet — securely, with the same sign-in.
📞 Teams Phone: make and receive regular phone calls right from Teams — with a business number, call routing, voicemail and the Teams app on desk phones, computers and mobiles. ECSG licenses, sets up and manages it for you.
This is where Teams changes how a business works: instead of talking about a document and sending changes later, everyone edits it together while the call is happening.
The meeting is scheduled from the Outlook calendar. One click to join, from a computer or a phone.
Outlook · TeamsThe proposal is opened from the channel's Files tab or shared in the meeting chat — everyone gets access instantly.
SharePoint · OneDriveSeveral people type in the same Word, Excel or PowerPoint file while they talk, each one's cursor labeled with their name.
Real-time co-authoringCollaborative meeting notes and a Loop task list are filled in live — visible in the meeting and in Outlook.
Meeting notes · LoopThe updated file, recording, transcript and notes stay linked to the meeting for anyone who missed it.
Recording · transcriptResult: the meeting ends and the document is already finished — not "I'll send you my changes."
Attendees can move through the slides at their own pace on their screen, while the presenter sees notes and the audience in one view.
A shared digital whiteboard for brainstorming, diagrams and planning — saved automatically after the meeting.
Live captions during the call and a transcript afterward, so details and action items are easy to find.
Every team in Teams is connected to a Microsoft 365 group. That's why the same people automatically share an email address, a calendar and a SharePoint site.
A group of people working together — a department or a project. Tied to a Microsoft 365 group.
Topics inside the team. Each channel keeps its conversations and its own folder of files.
Not a separate storage: it's the team's SharePoint document library — with versions, permissions and backup.
Planner, Lists, notes or any tool your team uses, pinned next to the conversation.
Where you share a file in Teams decides who owns it. This is one of the first things we organize for every client.
Files sent in a one-on-one or group chat are stored in the OneDrive of the person who shared them. If that person leaves the company, the file goes with their account.
Good for: quick, informal sharingFiles posted in a channel are stored in the team's SharePoint library. They belong to the company, follow the team's permissions and stay when people come and go.
Best for: company documentsOur rule of thumb: if the file belongs to the company, share it in a channel. ECSG structures your teams and channels so the right place is always the easy place. See how we organize SharePoint →
Yes. When a Word, Excel or PowerPoint file is opened from a channel or shared in the meeting, several people can edit it at the same time while the call continues. Everyone sees the changes as they happen.
Teams is available in most Microsoft 365 business plans, and in some cases it's licensed separately. As a Microsoft CSP, we'll confirm what your current licenses include and recommend the right option.
Files shared in channels are stored in the team's SharePoint site. Files shared in private chats are stored in the sender's OneDrive. We set up your teams so company documents end up in SharePoint.
Yes. External guests can join meetings from a browser or by phone, and you can invite partners to collaborate in shared channels with the controls you choose.
Yes. With Microsoft Teams Phone, your team can make and receive regular phone calls from Teams — on a computer, a desk phone or a mobile app — with a business phone number, call routing and voicemail. ECSG licenses, sets up and manages Teams Phone for you, including moving your existing numbers when possible.
We'll look at how your team communicates and shares files today, then show you how Teams can be organized so meetings end with the work already done. No obligation.
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